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Tracking principles

How we think about time tracking.

Six principles that shape every product decision at HelloTime — from how we collect activity data to how a tracked hour becomes a paid invoice.

Tracking should earn its keep

Time tracking only matters if it produces a payroll line, an invoice, or a clearer answer about where the team's time went. We design every feature against that test.

Privacy by default, transparency on demand

Screenshots are opt-in per project. Activity scores are visible to the person being tracked. There are no covert keystroke loggers and no behaviour scoring you can't see for yourself.

Accuracy beats coverage

A timer the team forgets to start is worse than no timer at all. We invest in offline tracking, idle detection, and gentle nudges so what gets recorded is real, not approximate.

Compliance is not a bolt-on

GST invoices, TDS deductions, DPDP data residency, and the GDPR and SOC 2 controls behind our in-progress Type II audit are first-class citizens — built into the data model, not retrofitted on a shipping label.

Insight is for the person doing the work first

Productivity reports surface to the individual before they surface to a manager. The goal is self-correction, not surveillance dashboards.

One source of truth from timer to invoice

A tracked hour flows into timesheets, payroll, and the GST invoice without re-entry. If the data has to be re-typed, we treat it as a bug.

See the principles in the product.

Read the full feature set, or start a free workspace and try it on your own team.