Reimbursable expense capture is one of those workflows that looks easy in a demo and falls apart in the field. HelloTime is engineered around the realities of crews — patchy connectivity, paper receipts, GST capture at the source, advances and reconciliations.
Categories the field crew actually uses
Travel, fuel, lodging, materials, meals, tolls, parking. Admins can rename or add categories per organization. Each category maps to a HelloBooks expense ledger so the journal entry posts to the right line on the P&L.
GST captured at the source
For Indian organizations, the worker tags the claim with the supplier's GSTIN and the GST rate from the receipt. The journal entry posted to HelloBooks carries the GST detail straight through — input tax credit is claimable without a finance team retyping it later.
Photo as the primary record
The receipt photo, not a typed line, is the auditable artefact. It's stored in Azure Blob with the claim, surfaced in the approver view, and retained per the org's record-retention policy. The typed amount is a hint; the photo is the truth.
Petty cash, advanced and reconciled in the same flow
Workers can request a petty cash advance before a trip — manager approves the advance, money is paid out, and on return the worker reconciles by raising the actual expense claims against the advance. Net unspent is returned; net overspent is reimbursed. Closed inside the same app, no manual ledger.