Customer story · Manufacturing & factories

Manufacturing & factories · Pune, India

180 workers · Pune, India · anonymized at customer's request

Buddy-punching incidents / month

~22→0

OT calculation time per payroll run

4 hours→15 minutes

Time-to-onboard a contract worker

2 days (paper)→Same day (WhatsApp link)

The problem

180 workers across two shifts on biometric fingerprint readers — buddy-punching had crept up after the pandemic
OT calculation across rotating shifts was a manual Excel job every payroll run
Contract workers sat outside the payroll system entirely, reconciled in a separate ledger

How HelloTime solved it

Single ₹15k Android tablet at each gate running HelloTime in kiosk mode with anti-spoof face recognition
Pre-baked 2-shift policy preset configured in 30 minutes — grace, late-mark, half-day and OT rules
Contract workers onboarded via a WhatsApp link — no payroll seat cost per agency worker

“We replaced two fingerprint readers with a single tablet at the gate and the buddy-punching just stopped overnight. Payroll closes the same day now.”

— HR head, Pune-based garment manufacturer

This story is from our Manufacturing & factories segment. See more sector-specific outcomes there, or browse all customer stories.

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