Customer story · Manufacturing & factories
Manufacturing & factories · Pune, India
180 workers · Pune, India · anonymized at customer's request
Buddy-punching incidents / month
~22→0
OT calculation time per payroll run
4 hours→15 minutes
Time-to-onboard a contract worker
2 days (paper)→Same day (WhatsApp link)
The problem
- 180 workers across two shifts on biometric fingerprint readers — buddy-punching had crept up after the pandemic
- OT calculation across rotating shifts was a manual Excel job every payroll run
- Contract workers sat outside the payroll system entirely, reconciled in a separate ledger
How HelloTime solved it
- Single ₹15k Android tablet at each gate running HelloTime in kiosk mode with anti-spoof face recognition
- Pre-baked 2-shift policy preset configured in 30 minutes — grace, late-mark, half-day and OT rules
- Contract workers onboarded via a WhatsApp link — no payroll seat cost per agency worker
“We replaced two fingerprint readers with a single tablet at the gate and the buddy-punching just stopped overnight. Payroll closes the same day now.”
This story is from our Manufacturing & factories segment. See more sector-specific outcomes there, or browse all customer stories.
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